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News & events

Welcome to Cartrefi's News and Events.


20th June 2017

We've reached 100 plus members!

Susan Aubrey - 100th member

We are excited to be a part of the UK's dynamic co-sector.

We are working towards building our co-operative, to strengthen communities.  We would like to take this opportunity to congratulate Susan, our 100th member.  Let's join forces to embed the co-op values and principles in our day to day lives.


Pictured: Susan Aubrey, Support Worker, Brecon



Disabled Access Day

10th - 12th March 2017

Looking for something to do but struggle to find an accessible venue?  Well we have done the looking for you...

This weekend sees the annual Disabled Access Day across the UK, designed to celebrate good access and create opportunities for people to try something new.

This campaign, now in its 3rd year showcases excellence in access.  Organisations and venues in your area offer a warm welcome and many offer dedicated events and activities, such as touch tours, performances, sensory experiences and level access.

This event has grown in popularity over the 3 years, therefore this year it will be extended for 3 days, 10th - 12th March 2017. It has attracted sponsors such as Barclays, Gatwick Airport and Quest 88.

This campaign is promoted and sponsored by the fantastic Euan's Guide; a listing and review site that help people with disabilities, their friends and families determine which venues are accessible.  Cartrefi Cymru has historic links with Euan's Guide and we respect their work.

Last year, there were a number of dedicated events across Wales.  The website  is currently being uploaded with activities but there are some big headline events in places like London, Manchester, Glasgow and Edinburgh.   

So looking for something more locally..... 

What's on in North Wales?


At Welshpool, the Heulwen Trust are running two adapted canal boats to offer people with

Billy Brown on the boatdisabled trips on the Montgomery Canal.  

On Sunday, 12th March they have a free boat trip from Welshpool at 12.00pm for a twohour trip.  If there is a high demand, the Heulwen Trust will put on additional journeys during the weekend. 

For more information about this event, you can follow this link: Accessible Boat Trips in Welshpool.


What's on in Mid Wales?


The Tyddyn Retreat Mid Wales Venue & Holiday Cottages in Caersws are offering an irresistible Welsh tea.   You can find more information about this event here, Welsh Teas in Caersws.

Just over the border...

For those seeking a more active day out, perhaps a pedal around Shrewsbury's town park sounds a fun way to spend the afternoon?   A short hop across the border to Shrewsbury has Quest 88 holding an open day at the Inclusive Cycling Hubon the Saturday.  

They have a number of special cycles, tandems, handcycles and tricycles available. Together with some coaching and bags of encouragement, they are offering a complementary coffee and cake at Stop Café. You can find out more, by clicking here: Accessible Cycles in Shrewsbury.   

Note: Quest 88 have been in touch and extended a warm welcome to Cartrefi Cymru. 

What's on in West Wales?


If you are local or fancy a trip to Boncath in Pembrokeshire, Clynfyw Farm is a lovely, accessible day out. Click here to see what they have coming up, Clynfyw Farm website 


Want to know more? 

For more information on accessible venues and what's happening around your local area, its worth a visit to  You can also get the latest by following @access_day on Twitter.  

As we see more event in Wales, we will up date this page.  Also if any readers know of other #access_day events happening in Wales, please let us know so we can share!




Cartrefi's Bridgend Christmas Fayre

Ok, we know its a bit early to talk about Christmas but we had to tell you about the Christmas Fayre we are hosting at our office in Bridgend and you are all invited!

Click here for more information

Bridgend's Christmas Fayre 2016

See our latest edition of Real Life Outcomes 

This edition of Real Life Outcomes comes from Powys.  A lot has been happening, so have a read of all the great news that has been going on in these areas recently.

Real Life Outcomes promo


Don't miss out on our Summer Fayre at our Llandrindod office

Come and join us for competitions, games, workshops featuring sensory story telling, music groups and arts and craft sessions.  Chinese auction, fun photobooth, book stalls, nail painting and much more.

Time: 10.00am til 16.00pm

Address: Cartrefi Cymru, Ddole Road, Llandrindod Wells, Powys, LD1 6DF


Summer Fete 2016






Personal Progress QCF

Geraint Eardley recently completed his Personal Progress QCF at our assessment centre in our Bangor office.

Geraint says that he thoroughly enjoyed the qualification and he feels he has learnt a great deal from undertaking it. He also says the qualification has given him new found confidence.

These qualifications provide our learners with a foundation for lifelong learning and focus on the transferable social and life skills needed for living in the community.

Well done Geraint!





Promoting Independence Awards 2015

Cartrefi is lucky to have many fantastic teams, but one team in particular deserves a special mention. Our team in Brenig, Denbighshire was nominated for the Cymorth Cymru Top Team Award in this year's national competition, the Promoting Independence Awards.

The awards acknowledge and celebrate some of the fantastic work achieved within the housing, homelessness and social care sectors; who all work tirelessly to support vulnerable people to overcome barriers and fulfil their potential. There were more than 70 nominations, from across Wales, for this year's awards and we were delighted to discover that our Brenig team won 'Top Team 2015'.

The team at Brenig has achieved impressive things in how they have managed complex behaviour within their service, but even more impressive are the outcomes that they have helped the people they support to achieve. We want to thank Paul, Tony, Jim, Nikita, Jane, Hayley and Yasmin for their fantastic team work and their commitment to getting it right for the people we support. Special thanks to Steve and Jane for some fantastic, person-centred leadership over there. It's a great achievement.

PIA 2015


Enabling State Award

Back in November we were delighted to be shortlisted as 1 of 6 finalists in Carnegie UK Trust's 'Enabling State' challenge. The focus of the competition was to reward groups and organisations that help to improve the wellbeing of citizens and communities.

Our Floating Support Service in Brecon demonstrates an innovative new approach of support which empowers the services users and enables them to decide on the types of services they would like to receive, enabling them to be more independent.

The awards ceremony was held on the 25th November in London and here you can see our team from Brecon proudly receiving an Enabling State award. To view the video submission we entered into the competition, click the link below.

Enabling State 


Great Pyle Bake Off

"My name is Paul Farmer and I live at Endeavour Bungalow in Pyle.

On the 28th August 2015, in the day service I attend they were organising the 'Great Pyle Bake Off' and we were all encouraged to bake a cake for the competition.

I was supported by a member of my staff team to bake a cake and decorate it.

On the day of the 'Bake Off' there were at least 30 cakes to be judged and the day centre was full of family, friends and staff who all came to support us.

There were 4 prizes so we all waited with anticipation for the names of the winners to be called out.

They then called my name out as the overall winner.

These are photographs of me with my rosette & cup also of the cake." - Paul Farmer.


Paul's Bake Off 


Macmillan Coffee Mornings

We will be holding a number of Macmillan Coffee Mornings this month. There'll be two held on the 25th September, from 10.30am. One will be at the Glamorgan Holiday Hotel and the other at the Trelaw Office. There will also be another coffee morning held later in the month at the Bangor Office, from 10am, on 30th September.

Please come along and support a great cause!

Elvis coffee morning

Trealaw Coffee Morning


Bangor coffee morning




Operation Jasmine

In light of the investigation into Operation Jasmine (for those unaware of Operation Jasmine follow the link for a brief insight ..., which began in 2005 and has continued to spark controversy in the media since the trail concluded in 2013, Cartrefi Cymru have issued the following statement in response to the recent publishing of Margaret Flynn's report:

Cartrefi Cymru's response to "In Search of Accountability: A review of the neglect of older people living in care homes investigated as Operation Jasmine" 

Cartrefi Cymru welcomes this review which seeks to answer the questions of the families of frail older people who suffered abuse and neglect in private care homes in south east Wales, that is "why has no one been held accountable for the violations endured by our relatives? Weren't they worthy of compassion and attentive care during their final illnesses?"

As a Welsh charity committed to providing attentive care and support to vulnerable citizens, including frail older people, Cartrefi Cymru is horrified by the repellent practices which led to the degradation and suffering of so many frail older people.

Also, Cartrefi Cymru welcomes the response of the First Minister, Carwyn Jones. He said of the review that it was "a testament to inaction and inadequate controls." It appeared that no agency had any traction in halting the abhorrent acts which were overseen by the directors and companies responsible for these homes.

Dr Margaret Flynn, the author of the report, is a Trustee of Cartrefi Cymru. The charity shares her concern that non-listed private companies are not subject to the UK Corporate Governance Code and legislative provisions. That is, a single director or a couple may run a company without any external or independent scrutiny - a position which needs urgent reform. It is remarkable that the public interest associated with the care of large numbers of older people and the public sponsorship involved has no impact on private non-listed companies' obligations in terms of corporate governance. We will actively work to help ensure the lessons from the Flynn report are learnt. Cartrefi Cymru is keen to contribute to the development of alternative approaches to supporting older people. We believe not for profit organisations are best placed to provide the right services for the care of our older people, putting values before profit. 

To access a copy of the full report, click the link below...



£1m investment for Porthcawl's Glamorgan Holiday Hotel

Porthcawl received good news today with the announcement that Cartrefi Cymru are re-opening the famous Glamorgan Holiday Hotel on Porthcawl seafront in time for the summer.Glamorgan Holiday Hotel

The hotel specialises in short term breaks for the elderly had closed due to financial difficulties in January.  Cartrefi Cymru, a major Welsh not for profit organisation who support people with disabilities have now taken full ownership.

The £1m investment by Cartrefi Cymru includes £250k refurbishment of guest facilities and will provide 25 jobs. It expected the hotel will bring over 2,000 visitors to the town each year.  

Overlooking the Harbour, the hotel has been part of Porthcawl landscape for over 30 years. The hotel provides a unique residential respite service in South Wales. Taking on the new chapter of its proud history is new manager Chris Lewis, who is currently overseeing the refurbishment and developing new guest menus and entertainment.  Chris has worked in the local area all his life with over 30 years experience in the hospitality industry. Chris said "I am really delighted to be here as part of this exciting new chapter at the Glamorgan Holiday Hotel.  I look forward to welcoming guests old and new in the very near future".

Cartrefi Front page GHH Exterior imageAdrian Roper, Cartrefi's Chief Executive 'I am delighted that the hotel will reopen in July following this major investment by Cartrefi. We've taken time to listen to guest feedback and taken opportunity to develop a better experience for guests. The Glamorgan Holiday Hotel has a proud history and Chris and his team are excited to be welcoming back our wonderful customers to this well loved hotel. It's a positive endorsement of Porthcawl and we look forward to working with the local community in providing further business and employment opportunities.

Under local management and with a new business model and supported with new investment the hotel will reflect the modern needs of its customers with a strong commitment to the community.  The hotel is currenlty undergoing refurbishment, but says it is taking bookings for mid July onwards.



Well done to all who took part in the Brecon Paws for Tea event last week, through cake and goods sales £212.00 was raised.



Interesting article from Adrian Roper, Chair of Wales Social Co-op Development Forum, featured in this month's copy of the Exchange by the Bevan Foundation.

Click here to read this article.



A big thank you to Pam Atterbury of Cut Above hair salon in Newcastle Emelyn for kindly jumping out of a plane and raising and donating £1000 to Lifeline's sessional support allotment project in Carmarthen.



Welsh Government want to find out people's experiences of hate crime since they published their framework on hate crime in May 2014


Welsh Government want to gather evidence on how effectively hate crime and incidents are being tackled in Wales and whether the framework is having a positive impact.  'Tackling Hate Crimes and Incidents: A Framework for Action' was published in May 2014 and is Welsh Government's strategy for tackling hate crimes and incidents and focuses on prevention, supporting victims and improving multi-agency response.  They will publish an update to this delivery plan in May 2015.  

A toolkit has been produced to help people take part including:

  • Face to face survey 

  • Easy read survey

  • Young person's survey

  • A focus group exercise

Further information including the toolkit can be found here


25th yr logo final

We're proud to be celebrating our 25th Anniversary of Respecting, Safeguarding and Enabling the people we support.


Beware of incorrect contact details on internet

It has been brought to our attention that on some internet listings, our Brecon office contact and address details are incorrect.  Unfortunately, these details have never been our contact details but we are working to ensure that all listings are correct, apologies if you have been affected by this.



Hapus Santes Dwynwen

To celebrate Santes Dwynwen (which is the Welsh equivalent of Valentine's Day), Cartrefi service users are having a disco this evening at the Bangor Football Club.

Have a great time everyone.

Santes Dwynwen Day

















































































































































Great news about @GlamorganHHotel's £1m investment. Full article featured on @WalesOnline website. Click here to view

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