Skip to content

Volunteer Programme

Our Volunteering Programme is committed to maximising the independence of the people we support within the community. This enables them to develop new skills, make new friends, fulfil their potential by creating new opportunities and helps to increase their self-confidence.

We have a number of volunteering opportunities available, a brief explanation of each is given below:

  • Activity Group-based: the volunteering takes place in various centres within the community, it involves carrying out activities such as arts and crafts, chatting and playing bingo, all under the guidance of our staff. It's an ideal role for people who enjoy a team environment. For further information about the role click here
  • One-to-one Befriender: the volunteering involves taking a supported person to activities within the community such as shopping, going for meals, going to the cinema and swimming. The types of activities are dependent on the interests of both yourself and the person you will be matched with. For further information about the role click here
  • Allotment volunteering: our aim is to create a multi-sensory garden along with flower beds to encourage the bees and butterflies, raised beds for wheelchair users to access, water features, growing our own fruit and also keeping therapeutic animals such as chickens and rabbits. An ideal opportunity for those who love being outdoors and nurturing plants, animals and people. Also great for people with woodwork and general maintenance skills and the ability to build items, such as raised flower beds. For further information about the role click here
  • STAR C.I.C Volunteer: this is our 'community interest company' and its aim is to make a difference to the lives of vulnerable adults in our community through establishing working opportunities which provide a sustainable revenue, and creates a self-sufficient means of funding an enterprise with social and culturally aware outcomes at its heart. Volunteering here can offer a wide range of opportunities to people with a caring and helpful nature. We are also looking for people with receptionist and/or customer service skills to help the people we support fulfil their potential. For further information about the role click  here

We are looking for a diverse range of people to volunteer with us and no previous experience is required. We support our volunteers throughout their time with us with an induction procedure; quality training which is recognised within the care sector; out-of-pocket travel expenses; regular supervision and support.

For you, volunteering is an opportunity to increase your self-confidence; learn new skills and gain new experiences leading to greater employment opportunities; make new friends and help your community. We will also provide you with a reference if you successfully volunteer with Cartrefi Cymru for six months or more.

To become a volunteer with Cartrefi Cymru, you will need to complete an application form, which you can access below, provide two references, attend an informal interview and complete a DBS application. We also have volunteering opportunities to support college and university placements.  Completed application forms should be returned by e-mail to

 If you would like any further information about our Volunteering Programme, please contact Nicola Hayes on the details listed below:


Office Phone Number: 01656 655606

Mobile: 07917 080754


Volunteer Application Form - click here

Person Specification- click here


Here is what some of our volunteers have said about their experience - 

"Respect, Safeguard and Enable were the three organisational values discussed at my initial interview with Cartrefi Cymru.  Since becoming part of the Cartrefi Cymru team, I have had the pleasure of working with some very special individuals who really do embrace and live these values daily.  People like Nicola, Anne, Jackie & Sue are committed to supporting both colleagues and service users alike. Nothing is too much trouble for them. These ladies are the real superstars!"

"I have been a group based volunteer at Cartrefi Cymru since the end of 2014.  Initially, my motivations were quite simple. They were about getting work experience to support my 'Health & Social Care' degree requirements.  However, volunteering at the BCLC craft group on Tuesday's, and the Y-Centre on Wednesdays really does give me huge job satisfaction.  The staff and service users have welcomed me into their family"

"My role as a volunteer group support worker often includes: making tea & coffee; making key rings & cards; having a chat with service users; or having a sing along on the Karaoke. It is also about building trust, being patient, giving one-to-one time, and simply providing that friendly ear to listen.  I really am loving it!"

"Cartrefi Cymru have opened my mind to new career opportunities.  They have provided me with comprehensive, well structured training opportunities, giving me the knowledge, understanding and skills to be able to support their service users.  I have been given the same training opportunities as their full time paid staff, (I.e., medication, manual handling and first aid training).  It is a huge privilege being part of this organisation. My commitment to Cartrefi Cymru and its service users will continue for many years to come"

"I became a volunteer for Cartrefi Cymru earlier this year, I volunteer at a local day centre every Wednesday. Many service users attend where we do many activities such as, arts and crafts, tai chi, singing and playing games, all of which create a fun environment for the service users to enjoy. We also have teas and coffees where we encourage service users to make their own to help them become that little more independent.  Everyone including the staff are very friendly. Every couple of months a supervision session is arranged with the volunteering coordinator at Cartrefi Cymru where you can discuss your volunteering. Volunteering with Cartrefi Cymru has been very rewarding and has helped me develop my skills"                                                                                                                               


Share this page

Our Bridgend Volunteer Antony Recieves a BAVO Award

Our Bridgend Volunteer Antony Recieves a BAVO Award

The Crafty Apprentices, one of Cartrefi's pre-social enterprise group...