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Home care

We provide a range of support to people with a variety of needs, including complex health conditions such as dementia, multiple sclerosis, stroke rehabilitation and stoma care. Most of our clients are referred by Social Services or health professionals. We also cater for people who wish to pay privately or through Direct Payments.

 

However, the aim of our service is not just to deliver practical assistance. It is to enable people to carry on enjoying their lives, with the support they need to stay in the comfort and security of their own homes, and remain part of their local community.

 

The support we provide can range from a few hours a week to 24-hour support. We can also assist you with everyday things such as laundry, shopping, or paying bills.

 

Everyone's needs are different, but we understand that all of our clients value being treated with dignity, having their privacy respected, and feeling that they still have the say in what happens in their own homes.

 

We have an experienced and dedicated staff team who are all CRB approved. They have, or are working towards, National Vocational Qualifications and are registered with the Care Council for Wales as approved Care Workers.  All will receive training based on your needs and will receive further training to ensure the support you receive stays at a high standard.   

 

We can provide:

  • personal care, such as help with bathing, showering and assistance with continence care

  • waking night and sleep-in support

  • meal preparation and serving

  • assistance with money - buying shopping, collecting pensions and paying bills

  • support to people who use hoists and other aids to lift and move them safely

  • support with medication

  • short breaks for carers - for a few hours or for a longer period

  • Domestic support, to keep on top of things like cleaning, washing ironing

 

We also act as a watchful eye, alerting GPs or the social worker if we see needs changing rapidly.

 

Our staff are also able to "signpost" people to other local services and organisations that could offer help.

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