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The least cost

Cartrefi Cymru is a not-for-profit organisation that supports people in Wales to lead fulfilled lives, at home and in the community. We employ over a thousand staff, and that costs a lot of money. Most of the money comes from local government, and public money is always in short supply.

So we are doing everything we can to spend wisely, cutting out things that waste time, concentrating on things that are most important, and helping people and communities to help themselves and be as independent as possible.

Some of the things we do include:

  • Using "systems thinking" to identify what is important for the people we support and to reduce bureaucracy and over-management
  • Using ICT as a means of cutting  down on travel and meetings and postage and laborious paper-based administration
  • Reviewing job roles and workloads to make sure everyone is doing important work and delivering added value
  • Celebrating the excellent attendance records of our committed staff, 50% of whom didn't take a day off sick last year
  • Selling services and hiring out our facilities to other organisations
  • Supporting people to be more independent through skills teaching, confidence building, and using person-centred technology
  • Supporting people to have a strong network of family, friends and colleagues with whom they can spend time relaxing or pursuing active interests without the need for quite as much staff support.

Over the last three years we have reduced our Management Overheads by 4% and enabled local authorities to make significant savings. We will continue to do our best to ensure that quality services are affordable.  Click here to see How we are funded


We also make sure that the money we spend is not just delivering social care and support, but is delivering a whole range of social and economic benefits to Wales and local communities. Click here to see how we're backing Wales.

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